Newsletter July 2015

A Personal Note from Sharon Root …

We celebrated our 17th anniversary in business this year! It has been a while since we have shared what’s new with Computer Magic Training, and we have lots of exciting developments to tell you about.

Since we updated our business model in 2013, we still hear some questions about our ownership and format, so first I’d like to personally reassure you:

  • Yes, we’re still in business! (better and stronger than ever)
  • No, we have not merged with another company – we’re still Computer Magic Training / Business Magic Training, and Sharon Root is still 100% Owner and Chief Magic Officer!
  • We team up with other highly qualified training partners to provide you with only the best public enrollment classes – and comfortable classrooms for our own training programs!
  • We are passionate about teaching extraordinary classes at our clients’ locations – and customizing all our classes to meet their exact needs!

This year, we have been even busier than usual teaching lots of Computer Magic and Business Magic classes at our client sites – everything from Excel Pivot Tables, VBA, OneNote and PowerPoint to SQL, Email Etiquette, Root Cause Analysis, Problem Solving and Lean Business Processes. And we're really excited to bring some new course offerings to your kind attention!

New Class Offerings!

Our public enrollment classes held in our affiliate classroom locations have grown substantially – with many of the same Computer Magic instructors you have known for years – offering you the high quality you need as well as the convenience you desire.

Note: Our Mission College Blvd. public class training location MOVED to Techmart on July 1st into a beautiful new San Jose / Santa Clara venue!

We are adding some new and unique public enrollment classes taught directly by Computer Magic. You might not find some of these instructor-led courses anywhere else!

New Public Enrollment Classes

New MOC Classes

Through our new affiliation with a Microsoft Certified Gold Training Partner in San Jose on N. First Street at Trimble Road, we are now able to offer all of the Microsoft Official Curriculum (MOC) courses! All these trainers are Microsoft Certified Trainers (MCT’s) and all the courseware used for these classes are MOC materials. All of our MOC classes are available in LiveOnline format, and some of them are available in our San Jose classroom as well. Call us for additional in-classroom dates.

New 3-hour ShortCourses, LiveOnline Classes

Looking for more targeted, focused training and don’t have time for full-day classes? We have added a series of 3-hour ShortCourses that are delivered via GoToMeeting with a “real live” instructor – we call it LiveOnline Training. Enjoy all the quality AND individual personal support you need for a great learning experience!

New 3-5 Day Academies

At Business Magic Training, our Professional Development Division, we have added 3 new Academies that will be tremendously helpful in increasing manager/subordinate or peer-to-peer communication and interaction. These open public-enrollment workshops are highly interactive with an engaging facilitator. Participants spend the majority of time participating in lively, enlightening exercises, not just listening to lectures. Classes are guaranteed to have great “Ah-Ha Moments”!

  • The Effective Communication Academy - 3 days
    • Improve your verbal and written communication skills.
    • Get your message across in a professional manner, verbally and with congruent body language.
    • Learn better business writing for effective memos and e-mail or any correspondence in a business environment.
  • The ESL Effective Communication Academy (for English as a Second Language) – 5 days
    • Learn to communicate more confidently in the workplace, and understand the nuances of communicating effectively in the American workplace.
    • Understand and move beyond cultural biases in dealing with co-workers.
    • This 5-day Academy includes:
      • Grammar Skills (1 day)
      • Better Business Writing (1 day)
      • Verbal Communication Skills (2 days)
      • Cross-Cultural Communication (1 day)
  • The Human Resources Professional Academy – 5 days
    • This Academy is designed to give the HR professional the opportunity to learn new tools and techniques in dealing with the everyday rigors of interacting with multiple personality types and the multi-national workforce of today.
      • Hiring skills
      • Performance review
      • Conflict resolution
      • Dealing with difficult people
      • Cross-cultural communication


We thank you for taking the time to read this update and for browsing these new courses. We hope that you find a class that will assist you and your employees to attain new skills that will help improve your productivity in the workplace. If you have additional needs, please call us at (408) 261-2600 or email We look forward to providing you with a new and dynamic course list every quarter!

Warmest Regards,

Sharon Root
President & Owner
Computer Magic Training


Computer Magic Training WizardLet us empower you and your employees to achieve success in your professional goals and increase your workforce productivity with individual or group classes training of the highest quality! Please call us at (408) 261-2600 or email us at

Visit us at and for more information, class schedules & on-line registration!